Workflow
Incident Reporting
One intake, multiple regulator-ready outputs — DORA, NIS2, GDPR, CSSF, and ENISA Art. 14.
Owner: Compliance TeamLast reviewed: 2026-04-14
Unified Intake
All incidents are captured via /dashboard/incidents with a consistent taxonomy — severity, root cause, affected assets, data categories. The framework tags determine which notification clocks start.
Deadline Matrix
- DORA / CSSF 24/847: 4-hour internal escalation → 24h initial → 72h intermediate → 1-month final.
- NIS2: 24h early warning → 72h notification → 1-month final report.
- GDPR Art. 33: 72h to the supervisory authority.
- CRA Art. 14: 24h early warning → 72h notification → 14-day final report via ENISA single reporting platform.
Automation
- Tag the incident with affected frameworks.
- OneComply schedules the deadlines and emits reminders to the response team.
- Each deadline renders a pre-filled template (CSSF, ENISA, DPA, etc.).
- "Mark Notified" stops the clock and records the artefact to the audit trail.